Al Massa Grand Hotel Mecca, Mecca
About the Hotel
Al Massa Grand Hotel, located in the Ajyad district of Makkah, provides proximity to significant religious sites. The hotel features modern amenities catered towards both leisure and business travelers. The establishment is known for its comfortable accommodations, including air-conditioned rooms. It is also conveniently situated near popular attractions like Masjid al-Haram.
Location
Located approximately 0.5 miles from Masjid al-Haram, the hotel offers easy access to key religious sites. King Abdulaziz International Airport is around 62 miles away, while Ta'if Regional Airport is about 46.5 miles from the hotel. Various attractions, including Abraj Al Bait Mall and Safa Hill, are within a short distance, providing guests with multiple options for sightseeing.
Rooms
The rooms at Al Massa Grand Hotel are equipped with air conditioning and a flat-screen TV. Each room includes an electric kettle and free toiletries for guest convenience. Various room types are available, including quadruple, triple, and twin configurations. Most rooms offer city views, enhancing the stay experience.
Eat & Drink
The hotel includes an on-site restaurant serving a variety of meals. Guests can enjoy their dining experiences without leaving the property. The restaurant aims to cater to diverse tastes and preferences. It serves as a convenient option for both quick bites and full meals.
Leisure & Business
Al Massa Grand Hotel provides essential facilities that cater to both leisure and business needs. The establishment features leisure amenities that allow guests to unwind after a day of exploration. Business travelers can access services meant to facilitate meetings and work tasks. The hotel aims to balance relaxation and productivity requirements.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- 24-hour security
- Locker room
- Elevator
- Smoke detectors
- Fire extinguishers
Guest Parking
- Electric kettle
Services
- Room service
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
Room features
- Air conditioning
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Location
Reviews and Ratings
The hotel canceled my room without notifying me and had to find me a room at the next hotel. The service attempted to cover the issue by falsely claiming payment failures. The location was convenient, but faced challenges due to payment confusion.
The hotel had a mix of positives and negatives. Although the cancellation issue was frustrating, the staff tried to rectify it. The room provided was clean, but it was disappointing that it was sold to someone else. The location was convenient, but there were issues with communication and billing discrepancies. I enjoyed the croissants during my stay, but there were some service challenges to be addressed.
I arrived at the hotel to find out that my room had been sold to another guest without any prior notification, resulting in inconvenience as I had to find another accommodation at the next hotel. Despite this issue, the staff was accommodating and managed to arrange a room for me at the neighboring hotel.
The hotel provided some challenges during my stay as they sold my room to another guest at the next hotel and canceled my reservation without notifying me. However, the service was attentive to resolving issues, finding me a room at the next hotel, despite attempting to deceive me about the reasons for the cancellation. The location was convenient, but there were some issues regarding payment processing. The dining experience lacked variety but offered delicious sweet cakes. Overall, the hotel facilities were satisfactory.